audio

Feedback, drop-outs and poor sound quality can interfere with an amazing worship or concert experience. These problems become especially frustrating when you’ve spent thousands on audio equipment and it’s not working properly. What to do? Thankfully, many common problems can be easily diagnosed and fixed. Before you invest more in expensive consultants, contractors or additional equipment, call for a Check-Up. We will come to your church or place of business to evaluate your equipment, and run some tests. We’ll fix whatever we can during our visit. If we can’t eliminate your problems right away, we’ll propose a comprehensive treatment plan.

SYMPTOMS

– Snap, crackle, pop, static and hum.

– Occasional or constant feedback.

– Wireless microphone drop-outs.

– Less-than-desirable sound quality.

WHAT TO EXPECT

– Phone/email assessment to determine potential issues.

– Up to 5 hours of on-site troubleshooting.

– $100 hourly rate after 5 hours.

– In many cases, on-the-spot correction of common problems are fix during the visit.

– If additional services are necessary, confirmation of additional costs will be confirmed with you before we start.

A solid grasp on the principles of mixing, acoustics and signal flow is essential to properly run even the most basic sound systems, and ongoing education is needed to master the newer, more advanced concepts. You’ve invested thousands in audio equipment – now it’s time to make sure your tech team has the knowledge and confidence to operate it correctly. Your team will learn the fundamentals of sound systems, and will receive training at your facility on your equipment. If your team already knows the basics, we can help advanced users learn how to configure and use a specific piece of gear, like a digital console or networked DSP processor. Trained and confident system operators can make all the difference in the sounds of your facility.

SYMPTOMS

– Signal drops or other problems during your service or event that are due to operator error.

– Volunteers operating your sound system that may have some experience running sound, but no professional training.

– New equipment that nobody knows how to operate nor has the time to research.

– Constant turnover on your tech team.

WHAT TO EXPECT

– Phone/email assessment of your current configuration.

– Classroom-style course for all system operators and at least 2 hours of hands-on personal training at your facility.

Sometimes it is difficult to pinpoint an issue. It just sounds wrong, or perhaps there is plenty of decent sound but for some reason, it’s hard to understand what is being said. Maybe it’s simply that you would like to unlock the large amount of hidden potential in your system. A well tuned system can get you those crystalline highs and lows to add an animated depth without overpowering all of the delicate notes of a human voice. There will be a noticeable improvement in your system regardless of the quality of your speakers or microphones. Starting from the speakers, we can move back to the console to make any tweaks necessary to help drive home performances.

SYMPTOMS

– Unnatural sound or unintelligible speech.

– Echoes and unpleasant reverberation.

– Continuing problems with feedback, distortion, static and dropouts.

– Uneven gain structures, extreme EQ adjustments, or disproportionate channel settings on your mixer.

WHAT TO EXPECT

– Initial phone/email assessment of your current configuration

– On-site analysis of your facility’s acoustics and loudspeaker response and/or mixing system problems.

– Up to 9 hours of on-site troubleshooting and repair to include line checks, cable integrity, mixer/processor/loudspeaker settings and wireless microphone programming.

– $200 hourly rate after 9 hours.

– If necessary, we will recommend effective, affordable and aesthetically-appealing treatment materials to correct inherent acoustical problems and loudspeaker DSP upgrades.